Tally data can become damaged because of a sudden power cut, a computer crash, a virus, a full disk or a failed update. When that happens, a company may refuse to open or show errors, and vouchers may go missing.
We check your data, explain what has happened and recover what can be recovered. We always work on a copy, so your original files stay untouched.
Company shows an error or will not load after a crash or power cut.
Company folder deleted by mistake or lost after a computer problem.
Entries or ledgers that no longer appear in reports.
Data files damaged by a virus or a failed disk.
Data that does not open after moving to a new Tally release or a new PC.
We help you restore from your latest good backup and check the result.
| Problem | What we do | Result |
|---|---|---|
| Company not opening | Check and repair a copy of the data | Company opens again, if recoverable |
| Deleted company | Look for recoverable files and backups | Company restored, if recoverable |
| Missing entries | Compare data and backups | Missing records identified |
| After a PC crash | Check the disk and data files | Clear recovery plan |
Do not keep trying to open or edit the company. Copy the data folder first.
Tell us the Tally version, the error and when it started.
We work on the copy and tell you what was recovered.
We check the balances with you and set up a regular backup.
It depends on the damage. We check a copy first and tell you plainly what can be recovered.
No. Stop using it and copy the data folder, so the problem does not get worse.
Yes. We work online, and we can also visit sites in Delhi NCR.
Take regular backups and store a copy away from your computer. We can help set this up.
Send us the details. We will check your data and tell you what can be recovered.
Glowips Team
Tally Solution Unit